Human Resources Remote Operations Center (HRROC)

Human Capital at the Core: Our HRROC services are driven by experts who bring innovation, compliance, and operational excellence to every HR function.

Data-Driven Performance: Advanced analytics and reporting tools provide the insights needed for strategic, informed HR decisions.

Quality Assurance Excellence: Our DEU-certified specialists and continuous training ensure compliance, accuracy, and high-quality results.

Scalable Shared Services: From large departments to tailored workflows, we offer flexible, adaptable HR solutions that meet your agency’s unique needs.

Established in 2003, HRROC provides centralized, efficient HR support for over 80 federal entities and reaches more than 80,000 employees. With services ranging from staffing and onboarding to strategic workforce planning, our shared services model ensures cost savings, optimized resources, and operational efficiency.

HRROC Commitment to Excellence

• Meeting OPM’s 80-Day Hiring Benchmark – Consistently surpassing federal standards with a proven track record.
• DEU-Certified Specialists – Achieving an 89% certification pass rate through YRCI University’s rigorous training programs.
• Continuous Professional Development – All HR staff undergo regular training to stay ahead of federal HR trends, policies, and best practices.

We promise to deliver human capital solutions that streamline HR operations, enhance workforce engagement, and drive mission success, ensuring federal agencies can focus on what matters most.

Are you new to the concept of shared services and want to explore how they can transform your organization? Check out our blog post, “A Beginner’s Guide to Shared Services,” where we break down the fundamentals of the shared service delivery model.

This guide is perfect for anyone looking to understand how shared services optimize resources, reduce costs, and improve efficiency across HR operations.