How DOC Partnered with YRCI in Five Critical Human Capital Scenarios to Meet Mission Success 

These five case studies highlight how YRCI partnered with the Department of Commerce to stabilize operations, accelerate hiring outcomes, and modernize human capital delivery across multiple bureaus. These examples demonstrate YRCI’s readiness to support DOC’s next generation of workforce priorities. 

About the Department of Commerce  

The Department of Commerce (DOC) plays a vital role in promoting economic growth, job creation, and sustainable development nationwide by fostering innovation, ensuring fair trade practices, and providing critical data to support informed decision-making. YRCI has proudly supported the department’s human capital needs for over a decade, offering expertise and tailored solutions to enhance workforce efficiency, ensure compliance, and address evolving operational challenges.  

Why DOC Partners with YRCI  

To fulfill its mission and optimize its workforce, the DOC requires a partner capable of aligning human capital strategies with administration priorities. Success demands a sharp focus on operational efficiency, increased productivity, and a flexible, mission-aligned workforce. 

YRCI is prepared to meet mission success for its partners. Here’s why: 

Federal Experts: YRCI’s team is composed of former HR executives and master practitioners with deep federal expertise in delivering services at scale.  

Efficient Workflows: YRCI’s shared service center, the Human Resources Remote Operating Center (HRROC), streamlines operations and quickly mobilizes resources.  

Reliable Agile Service: Providing cost-effective, efficient, and flexible options, YRCI has a proven track record of successfully navigating complex, high-pressure situations for the federal government since 2001.  

Federal Training: YRCI’s virtual learning center, YRCI University, equips the federal workforce with the skills needed to meet compliance standards and level up their operations.  

Digital Solutions: YRCI is exceptionally well-positioned to immediately support agencies end-to-end through the Office of Management and Budget (OMB) and Office of Personnel Management (OPM)‘s Federal HR 2.0 plan, serving as the bridge between HR operations and transformative IT implementation to ensure seamless integration and support.  YRCI is experienced in implementing technological solutions that streamline operations and enable high-value staff to focus on mission-critical activities. 

With its expertise in federal human capital management, adaptability, and commitment to delivering immediate and sustained impact, YRCI was the clear choice to serve as DOC’s partner to address operational challenges and ensure successful outcomes. 

How YRCI Tackles Human Capital Challenges to Drive Mission Success for DOC 

Once chosen as a federal partner, YRCI begins by optimizing the recruitment process with targeted recommendations and actionable strategies to ensure efficient, high-quality talent acquisition. YRCI maintains proactive communication with agency leadership, providing valuable insights into workforce trends and hiring progress. This approach ensures measurable outcomes and builds trust among stakeholders.  

Using this foundational process, YRCI helped DOC consistently meet and often exceed their targets, including but not limited to the following five scenarios where YRCI delivered effective human capital and digital solutions. 

1) Large-Scale Hiring for the U.S. Census Bureau 

YRCI has supported the U.S. Census Bureau since 2018 through a range of services, such as support staffing services, general classification, call center, employee and labor relations, payroll processing, retirements and benefits, electronic personnel filing, and other areas of the Census Human Resources Division (HRD) for Decennial hiring activities. YRCI has conducted 14,000+ Fair Labor Standards Act (FLSA) status reviews, along with accompanying classification services, demonstrating its dedication to comprehensive HR support. This commitment ensures efficiency and excellence in large-scale critical hiring. 

2) Reducing the Hiring Timeline for the National Oceanic and Atmospheric Administration 

Since 2019, YRCI has supported the National Oceanic and Atmospheric Administration (NOAA) in onboarding over 10,500 new hires. In fiscal year 2024 alone, YRCI helped NOAA reduce its hiring timeline by 49 days. Our team continues to provide shared service operational support to NOAA, implementing OPM’s latest Merit Hiring Plan and demonstrating agility and surge capabilities on demand. When OPM granted Direct Hire Authority (DHA) to address the critical need for Meteorologists, YRCI partnered with NOAA’s HR leadership team and Talent Acquisition Branch to establish a strategy that accelerated hiring outcomes. This represented a significant shift for hiring managers, and YRCI quickly adapted by working directly with National Weather Service (NWS) officials to expand the use of modern assessments, including Job Knowledge Tests, Structured Interviews, and USAHire, and as a result of this proactive planning, we have continued to drive down the time-to-hire to 66 days, well below the 80-day target. 

3) Clearing Critical Recruitment Cases for DOC Enterprise Services 

In 2022, DOC Enterprise Services (ES) experienced a significant backlog with 300+ critical recruitment cases. On short notice, YRCI quickly mobilized the HRROC to deliver high-quality service and critical stabilization. Working closely with DOC’s leadership team, YRCI reduced operational inefficiencies and addressed immediate talent gaps. By partnering directly with key stakeholders, YRCI aligned hiring needs with DOC’s broader mission and strategic objectives. This collaborative approach ensured that every hire was targeted to meet pressing challenges while supporting long-term organizational goals. YRCI met the challenge head-on and cleared the backlog. 

“In a high-pressure environment requiring rapid hiring, YRCI acted as a true business partner—integrating seamlessly with our team and helping clear a substantial recruitment backlog without sacrificing quality.” — Vince Micone, Former Executive Director for Enterprise Services, U.S. Department of Commerce 

4) Federal Training for DOC’s Hiring Managers 

To enhance DOC’s hiring capabilities, YRCI University provided comprehensive training for the department’s hiring managers. The program covered the entire job analysis lifecycle, including regulatory foundations, competency development, and assessment design. This training equipped managers with the necessary skills to improve hiring accuracy and defensibility. As a result, the Human Capital Client Services (HCCS) division was better positioned to deliver high-quality hiring outcomes that align with DOC’s strategic goals. 

5) Modernizing Human Resources for OMB and OPM’s HR 2.0 Plan 

YRCI introduced a comprehensive suite of innovative digital tools designed to enhance efficiency and modernize human resource processes, aligning seamlessly with the objectives and goals outlined in OMB and OPM’s HR 2.0 plan. These tools, including a Digital Hiring Manager Assistant, Advanced Analytics, and specialized Federal Case Management, were designed to double efficiency and enhance staffing and onboarding. With sound position management and classification as an anchor capability, these advancements are set to increase productivity, decrease risk, and generate significant cost savings across DOC’s HR life cycle. 

Why YRCI is the Top-Choice for Critical Missions 

Seamless Surge Without Loss of Compliance or Quality 
YRCI’s proven methodologies ensure smooth scalability during critical surges while maintaining compliance with federal regulations and sustaining exceptional quality standards. 

Deep Integration with Agency Leadership and Mission Owners 
Our approach fosters close collaboration with leadership and mission owners, aligning every solution with agency priorities to achieve both political and operational goals effectively. 

Proven Ability to Execute During Policy Shifts 
With a strong track record navigating transitions like DHA, HR 2.0 initiatives, and Merit Hiring policies, YRCI consistently outperforms by adapting to evolving requirements without compromising results. 

Sustained Performance Beyond Initial Stabilization 
Beyond just achieving initial benchmarks, YRCI ensures long-term success by implementing continuous improvement strategies that deliver enduring operational excellence. 

Expertise Rooted in Excellence 

YRCI’s core mission is to empower the federal government by providing unparalleled human capital solutions. The company has a proven track record of guiding partners, such as DOC, through critical transformations since 2001. YRCI’s team of skilled HR professionals delivers measurable outcomes across the entire human capital lifecycle while fostering sustained trust and stakeholder satisfaction. By prioritizing communication and streamlined processes, YRCI ensures quality, consistency, and reliability in every engagement. 

To learn more about how YRCI can support your organization, contact our Client Development team at [email protected] or submit an inquiry.